Salesforce vs Pipedrive

Complete comparison between Salesforce and Pipedrive. Discover features, pricing, pros and cons to choose the best tool for your needs.

Quick Comparison

Salesforce

(4.4)

150K+ users

Starting at$25/user/month
Pricing modelPer user
No free plan
Italian SupportExcellent

Key Features

  • Enterprise CRM
  • Einstein AI
  • AppExchange marketplace
  • Custom objects
  • Advanced reporting
  • Territory management

Strengths

  • +Industry leader
  • +Highly customizable
  • +Massive ecosystem
  • +Enterprise-grade features
  • +AI capabilities

Weaknesses

  • -Very expensive
  • -Steep learning curve
  • -Requires admin expertise
  • -Complex implementation

Best For

Large enterprises needing highly customizable CRM with extensive integrations

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Founded 1999San Francisco, USA

Pipedrive

(4.5)

100K+ users

Starting at€14.90/user/month
Pricing modelPer user
No free plan
Italian SupportGood

Key Features

  • Visual sales pipeline
  • Email integration
  • Activity reminders
  • Lead management
  • AI sales assistant
  • Mobile app

Strengths

  • +Sales-focused design
  • +Easy to use
  • +Great mobile app
  • +Visual pipeline
  • +Affordable pricing

Weaknesses

  • -Limited marketing features
  • -Basic reporting
  • -No free plan
  • -Limited customization

Best For

Sales teams wanting a simple, visual CRM focused on pipeline management

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Founded 2010New York, USA

Feature Comparison

FeatureSalesforcePipedrive
Rating
(4.4)
(4.5)
Starting at$25/user/month€14.90/user/month
Free plan available
Italian SupportExcellentGood
Users150K+100K+

Our Verdict

Choose Salesforce if...

  • Industry leader
  • Highly customizable
  • Massive ecosystem
  • Enterprise-grade features

Choose Pipedrive if...

  • Sales-focused design
  • Easy to use
  • Great mobile app
  • Visual pipeline

Frequently Asked Questions

What is the main difference between Salesforce and Pipedrive?

Salesforce is ideal for Large enterprises needing highly customizable CRM with extensive integrations, while Pipedrive is better for Sales teams wanting a simple, visual CRM focused on pipeline management.

Which is cheaper, Salesforce or Pipedrive?

Salesforce starts at $25/user/month, while Pipedrive starts at €14.90/user/month.

Which has better Italian support?

Salesforce has "Excellent" Italian support, while Pipedrive has "Good" support.

Need help choosing?

Our experts can help you find the perfect solution for your needs.

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