HubSpot CRM vs Salesforce
Complete comparison between HubSpot CRM and Salesforce. Discover features, pricing, pros and cons to choose the best tool for your needs.
Quick Comparison
HubSpot CRM
194K+ users
Key Features
- Free CRM forever
- Marketing automation
- Sales pipeline
- Service hub
- CMS hub
- AI-powered insights
Strengths
- +Generous free tier
- +All-in-one platform
- +User-friendly interface
- +Excellent documentation
- +Strong ecosystem
Weaknesses
- -Expensive at scale
- -Limited customization on free plan
- -Can feel overwhelming
- -Add-ons increase cost
Best For
Growing businesses wanting an all-in-one marketing, sales, and service platform
Salesforce
150K+ users
Key Features
- Enterprise CRM
- Einstein AI
- AppExchange marketplace
- Custom objects
- Advanced reporting
- Territory management
Strengths
- +Industry leader
- +Highly customizable
- +Massive ecosystem
- +Enterprise-grade features
- +AI capabilities
Weaknesses
- -Very expensive
- -Steep learning curve
- -Requires admin expertise
- -Complex implementation
Best For
Large enterprises needing highly customizable CRM with extensive integrations
Feature Comparison
| Feature | HubSpot CRM | Salesforce |
|---|---|---|
| Rating | (4.5) | (4.4) |
| Starting at | $45/month | $25/user/month |
| Free plan available | ||
| Italian Support | Good | Excellent |
| Users | 194K+ | 150K+ |
Our Verdict
Choose HubSpot CRM if...
- Generous free tier
- All-in-one platform
- User-friendly interface
- Excellent documentation
Choose Salesforce if...
- Industry leader
- Highly customizable
- Massive ecosystem
- Enterprise-grade features
Frequently Asked Questions
What is the main difference between HubSpot CRM and Salesforce?
HubSpot CRM is ideal for Growing businesses wanting an all-in-one marketing, sales, and service platform, while Salesforce is better for Large enterprises needing highly customizable CRM with extensive integrations.
Which is cheaper, HubSpot CRM or Salesforce?
HubSpot CRM starts at $45/month, while Salesforce starts at $25/user/month. HubSpot CRM offers a free plan.
Which has better Italian support?
HubSpot CRM has "Good" Italian support, while Salesforce has "Excellent" support.
Need help choosing?
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